Can negative Social Media post result in lawsuit? Print

Postandcourier.com - Airing grievances online has become a standard element of the disappointing restaurant experience. But if those complaints involve the reservations policy at Grill 225, the poster is at risk of being sued.

According to an 832-word “dining contract” sent to guests making reservations for five or more people, Grill 225 will exact a $50 per person penalty if the reservation holder cancels all or some of the requested seats within 24 hours of the party’s arrival. No-shows are subject to the same fee.

The terms set out by Grill 225 aren’t unusual. To curb the costs associated with empty tables, an increasing number of restaurants are threatening to charge miscreants. But Grill 225’s contract includes an additional clause: “By agreeing to these terms and conditions, the guest(s) and their party agree that they may be held legally liable for generating any potential negative, verbal or written defamation against Grill 225.” In other words, if someone in your group kvetches online about the restaurant enforcing its stated rules, a lawsuit may follow. 

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