Fastcasual.com Innovative menu items are a must these days for any fast casual restaurant that wants to compete for customers who expect better-tasting food. Gone are the days where guests will be satisfied with a simple turkey sandwich with mayo. Instead, the trend in the industry is to feature gourmet-style options, said Shannon McClellan, key account manager for Kraft, who attended the recent Fast Casual Executive Summit and discussed menu innovation with FastCasual.com's editor Cherryh Butler. Continue